Support
FAQ & support
ITBods connects quality UK IT contractors with recruiters and HR teams — search, profiles, and UK filters. Short answers here; deeper reads on the blog.
What do recruiters and HR get with a subscription?
A hiring-team subscription lets recruiters and HR search the IT contractor pool, view profiles, and download CVs where candidates allow it — subject to product terms and fair use.
How do contractors control visibility?
Your profile includes visibility settings and what you share with hiring teams. You can update availability, exams, and clearance flags from your dashboard when those features are live.
Which postcodes and radius are supported?
Search will use UK postcodes with a surrounding-area radius you choose. Exact behaviour will be documented when the search API is connected.
How is SC and DBS information stored?
You can indicate status (cleared, held, or expired) for screening filters. ITBods does not replace official checks — recruiters and HR must verify according to their own compliance process.
Who do I contact for billing?
Use the email button on the contact page — mention billing in your message. Invoices and receipts are handled through our payment provider when checkout applies.
Still stuck? Contact us and we will get back to you.